Operations & Logistics Specialist

Denver, CO
Full-Time

Operations & Logistics Specialist

Join a team of hard-working, performance-driven professionals.

About Mystery:

Mystery started as a surprise night out that you didn’t have to plan. We built an experience that thousands of customers loved, on-boarded over 100 of Seattle’s best restaurants, bars, and activities, and created a dynamic business that quickly found product market fit. When COVID hit in March 2020, the team decided we needed to pivot. We identified a massive opportunity in the corporate team bonding & recognition space, leveraged the team’s strengths to quickly develop a market leading product offering, and haven’t looked back. 

Mystery is now a platform for team bonding & recognition. This is always a big challenge for companies, but COVID has made it existential.  People aren’t seeing each other face to face and you can only do so many Zoom happy hours before it all falls apart.

Enter Mystery—we take over everything, make it magical, and measure it all with software. Mystery provides corporate teams with access to the world’s best virtual experiences (say goodbye to boring Zoom happy hours), seamless customizable team gifting, and distribution of physical goods that will keep your team engaged. 

Since launching in September, we’re already working with 150+ companies across multiple organizations. Some of these companies include: Amazon, Apple, Stripe, T-Mobile, Convoy, Tableau, Microsoft, and many more. 

We’ve raised $2.8M from notable investors like Founder’s Co-op, Liquid 2 Ventures, Scooter Braun’s venture fund, Greg Greeley (ex-President of Homes at Airbnb), and more. 

Mystery is a post-seed stage company with operations in Seattle, WA, Austin, TX, and Denver, CO. Come join a dynamic, innovative, and nimble team that’s changing the way corporate teams approach team bonding and recognition by leveraging hospitality and the world’s best experiences!

About You:

You’re looking to join an early stage startup where you’ll work with a close knit team of smart people to shape and scale a product that customers love. Although you can expect to do a lot of different things at Mystery, as an Operations & Logistics Specialist you’ll be instrumental in scaling a warehousing and logistics operation in Denver that can serve hundreds of Mystery’s customers around the globe. This role demands extreme attention to detail, operational rigor, and the ability to problem solve through ambiguous challenges. 

Ideal candidates possess attention to detail, flexibility, and a willingness to do whatever needs to be done. You’ll have a strong sense of ownership and enjoy the feeling of creating a business from the ground up, no matter what it takes. 

You’re joining a dynamic, hard working, and innovative team where you’ll have the opportunity to take ownership, drive meaningful change, and grow both personally and professionally. 


Your Responsibilities:

  • Manage warehouse contractors to ensure perfect execution of operations
  • Lead or supervise warehouse contractors
  • Responsible for item preparation, shipping, and receiving
  • Receive incoming and track outgoing shipments
  • Assist with hands-on Mystery Night In box building, as required
  • Process creation, implementation, and synthesis
  • Develop standard operating procedures for core operational processes
  • Track and document exact shipment arrival and departure times
  • Implement and administer inventory management program
  • Optimize inventory tracking and management
  • Coordinate with management to assure procurement is aligned with forecasted demand


Your Skills & Experience:

  • Minimum 1 year of experience working in a warehouse or logistics environment
  • Bachelor's degree required
  • Passionate about delighting customers
  • Exceptional written and verbal communication skills
  • Strong sense of ownership and you take pride in your work  
  • Demonstrated ability for problem solving while under pressure
  • Proven ability to multitask whilst maintaining strong attention to detail
  • Data driven mentality - Excel/Google Sheet spreadsheet skills required
  • Humble and not shy of any task required to keep the business moving forward
  • Ability to work flexible hours as required
  • Forklift Operation Certification is a plus


Mystery is proud to be an equal opportunity employer. We're committed to a diverse and inclusive workplace and welcome applicants from all backgrounds and walks of life to apply. 


Mystery Values

Be relentlessly resourceful - resourcefulness is the result of not knowing all the answers to problems you’re trying to solve. At Mystery we believe that any challenge is surmountable given enough time, thought, and effort. Relentlessly resourceful people take ownership and stop at nothing to solve problems.

Make it happen - we are action oriented. We believe it’s better to move fast and make mistakes than to be slow and miss opportunities. Doing so enables us to build more things and learn faster. This doesn’t however mean we don’t think, plan, study, strategize or prepare - we do all these things too. We act fast and think slow.

Evolve and adapt - we are agile, ready to shift and adapt our approach as challenges arise. We aren’t threatened by change, but rather welcome it for the opportunities it creates to push ourselves and the business forward.

Do the right thing - we do what we say we'll do and hold ourselves accountable for outcomes, whether good or bad. We focus on putting ourselves in the shoes of others and act with integrity and honesty. We know that what is right isn’t always the same as what is easy.

Sound like you?

Submit an application.

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